WHAT ARE OUR CUSTOMERS SAYING ABOUT SALMON PLUMBING

I would really like to thank Kirsty at the office and Johny’s installation team for their fast and professional service to assist us outside their normal operational time frames to pick up the hot water system from the manufacturer and deliver our installation in our time of need.Service like this is not the norm anymore and other companies should take this level of service as a benchmark.

Thanks again

Michael Brockfield

Just saying thanks for the new hot water system. Bevan seems to have done a fine job in installing it. You have certainly made our life easier by fitting us in at such short notice. The tempering valve was in fact green and recently fitted so it is good that we made that adjustment.

Cheers

Tim Bowles

Dear Leon,

You recently installed a hot water system for me. I would like to compliment the two plumbers who installed the system, and the electrician who completed the wiring connection.
The plumbers, whose names I regret I cannot remember – but who will be in your record, were friendly, professional, and very competent. They finished the installation neatly, without collateral damage, and left the site clean and tidy. Above all, they were pleasant to deal with, good at their job, and a credit to themselves and your company.
The electrician too was meticulous about catching wire and insulation waste, leaving nothing to be cleaned up later. His electrical work was completed with skill and attention to detail.
Please pass on my comments to your team,

Regards,

Paul Luckin

I was very happy with the heat pump installation yesterday by Adam at Wynnum. Very impressed with the job & your company & will remember you for any future work.

Jeff Squires

Salmon Plumbing,

Acommendable effort from yourself and your men onsite.
Thanks for your prompt and quality work on such a short program.

Regards

Beau Brown, Project Manager

Leon,

Thank you for attending to my queries. The hot water is all good and I guess when the Tarrif changes the system will be even better.

Once again thank you for your help and assistance with my new system.

Kind Regards

Liz Allen, Assoc Institute of Public Accountants

Hi John,

Just wanted to thank you for the very prompt service you performed last Saturday to replace our HWS. Extremely fast response and Adam did a fantastic high quality job. Best of all the lady of the house was very happy!

Regards

David, Wavell Heights

I just wanted to comment on Brendon’s work today. I found he thought things through carefully as he worked and took pride in keeping his connections etc. neat and tidy. Much better than the last plumber I used and better than a lot of other tradesmen I have seen.

I also have attached internet receipt for payment  made direct to your account today

Darryl McManus

Dear Salmon Plumbing,

The Plumbers you sent to me did a fantastic job.  They were on time, professional and friendly and service was of a very high standard.  I am very happy with their workman-ship and communication.  I will happily call you again when I need a plumber.

Awatea, Crestmead

I had 2 jobs done by you recently, and both have been excellent service.

Adam was superb yesterday, very competent. Very professional  (installed the 2nd hand hot water system) In March, Steve attended for a water leak – He did a very good job.

Very impressed with your company – wanted to let you know both experiences have been good ones. I have several businesses, and will be recommending our services in future to associates. I’m building a new house and will contact Salmon Plumbing for new hot water and solar needs.

Thanks

Peter Henderson

Last week, we had our Solar Hot water system installed by your company.

Adam and Scott your two main staff, and subcontracted electrician Phil, were very timely,courteous and professional at all times. A rare commodity to have all three in one group. I should also mention, Bernadette, in your office, she was extremely helpful and responsive to my questions and queries. We will have no hesitation in recommending your company to our friends who are also in the process having/considering Solar installation.

Regards

Brian and Tricia Grear

Hello at Salmon Plumbing/Rapid Hot.

We just wanted to say thank you for your response to our problem on Monday this week (25 Oct) in relation to our existing solar hot water system that was installed by your company on 13.3.2009. We really appreciated your response and assistance with the plumbing issues (as pointed out by our plumber) on the roof near the guttering.  Your response was also incredibly rapid, and we are also grateful for that!

Again, many thanks,

Michelle O’Brien

I thought Id write a quick email to you to let you know how delighted I was with the experience I received recently from your company. I purchased a New Hot Water System from you, and one of your employees called Steve did the install. Having dealt with numerous Tradespeople over the last few months, I was so pleasantly surprised with the attention to detail cleanliness of the jobsite and the professional install and neat workmanship your company provided.

Having been involved in the building game for over 20 years, as I am currently renovating my own home, my current experience with most of the tradespeople I have dealt with has been far from satisfying to say the least, e.g.: Untidy workmanship, Unprofessional and absolutely no Customer Service. Your company namely your employee Steve, provided exceptional Service and by far exceeded what I would consider my minimum standards.

His attention to detail and the way he kept me informed throughout the whole process was exceptional. I would have no hesitation at all in using your services and recommending your organisation again, to various others within my network, as I’m sure, they to will enjoy the satisfying experience your company delivers.

Regards

Peter Harnisch, Key Account Manager

Sensis Brisbane

Hi There

Just wanted to pass on some great feedback. Had a toilet blockage this morning and called you guys at 10:30am to organise a plumber.

By 12pm the plumber (Bevan) turned up. Found Bevan to be really professional and friendly – fixed the problem quickly and I was back at work by 1pm. Was really impressed with the speedy turnaround and the great attitude of the staff (from the receptionist I booked with & Bevan) Service can be pretty shocking these days so thanks guys will definitely be recommending to friends.

Thanks

Matt Dawson

This afternoon we called Salmon Plumbing to assist with a broken down pipe on our property,  Brett took the call and came out within the hour.

In this day and age it is very easy to complain about poor service, and rarely do we acknowledge good service. Today is Good Friday – most people are relaxing and enjoying their Easter break. It would have been half understandable if the service we received today was standard if not sub-standard. But Brett’s prompt arrival, thorough advice, and professional service has prompted us to email you and acknowledge good service.

We now have a fixed down pipe, and your business card handy to call should we require a plumber in the future.
Please pass on our appreciation to Brett.

Kind Regards

Stephen and Kym Potts

Thanks Leon for the informative replies to my queries and for arranging the installation of the Rheem Solar heat pump system so quickly. Can’t believe it has taken less than a week since my initial query. Very efficient and much appreciated. Regards, Nancy PS: Haven’t heard from the tenants other than to say thank you, so I’d say they’re stoked too!

Nancy Ryan, Caboolture

I just called to say how impressed I was with the work and service I received from your tradesman Brett. He did a really good job. I will definitely use your company again and recommend your services.

Emily, Kedron

Excellent service,job completed on time and on the quoted price,would use this company.. thank you..

Stephen Williamson, Tarragindi

Writing to thank Salmon Plumbing for a job well done, and to congratulate you for having a great staff. James and Mitch are courteous, friendly and most importantly very professional.

Thi, Kangaroo Point

am very Happy with your work you guy turned up ahead of time did a great job and even cleaned up afterwards thanks Noel

Noel Gridley, Forest lake