Salmon Plumbing Guarantee to ARRIVE ON TIME to your scheduled appointment.
In the rare instance that your plumber has been delayed due to unforeseen circumstances beyond our control, we promise to give you a MINIMUM 30-minutes notice of ANY change in arrival time and will offer to reschedule, if that’s more convenient for you
If we don’t give you at least 30 minutes notice in advance, we will happily give you a FREE Hour of Service on your plumbing job.
This offer is not to be used with any other offer.
Deposits are not refundable however partial or total refunds of deposits may be made at the sole discretion of Salmon Plumbing.
Salmon Plumbing reserve the right to charge for lost time as a result of cancellations and or postponement made less than 2 business days from the scheduled appointment time.
Salmon Plumbing offers a 6 and half year warranty as per the Queensland Building & Construction Commission (QBCC).
The next time a pipe bursts in your roof, or you get an unexpected leak in your home, the team at Salmon Plumbing in Brisbane are more than ready to assist you.
Plus, we’re more than just a collection of pretty faces. There are plenty of features of our business that differentiate us from the QLD plumbing market, to start though, we’ll just give you the top 5.
1. WE’RE OPEN 24/7
If there’s one thing we’ve learned in our 30 years in the plumbing industry, it’s that problems don’t just happen during daylight hours.
Our years of experience have taught us that the metropolitan Brisbane community needs around the clock assistance. This is why we now ensure we’re available 24 hours a day, 365 days a year.
Our scheduling system enables us to always have a plumber available to assist you with any unexpected problem – no matter if it’s in the middle of the night or just before lunch. And you can call to make a booking any time.
2. WE HAVE A HIGHLY SKILLED TEAM
We know that our Salmon Plumbers are our biggest asset. In fact, we’ve taught more than half of our team ourselves! We’ve raised them from the small fry apprentices they came to us as, to the full-time licensed plumbers turning up at your door today.
Additionally, we also keep our team’s skills up to date. All of our licensed tradesmen undergo continual professional development in a range of business areas, including technical skills, customer services and product training.
3. WE’RE PEOPLE TOO
Part of the problem with 21st century plumbers is that they think that everything can be done by a system. And while that is efficient, is not eFISHant, at Salmon Plumbing, we believe that when it comes to the phone, you need that human element.
When you call in for assistance, you don’t want a robot, you want to hear a friendly voice and know that there’s someone there to help you, no matter the time or the problem.
That’s why when you call Salmon Plumbing, a member of our dedicated scheduling team will take your details and help with your enquiry. You will never get an answering machine or call centre operator with us.
4. WE’VE GOT THE SYSTEMS FOR MAXIMUM EFFICIENCY
While we prioritise that human element when it comes to answering our phones, Salmon Plumbing does have a number of systems to support our plumbers to ensure they can attend your property and resolve your issue as quickly as possible.
We have invested in powerful job and project monitoring systems. Additionally, our vehicles are also tracked by satellite navigation. This enables us to respond to your job, emergency or otherwise, quickly and efficiently anywhere in the metropolitan Brisbane area.
5. WE LEAVE NO MESS BEHIND
We know some of our customers have been burned in the past by plumbers who may have gotten the job done but destroyed half their property in the process.
At Salmon Plumbing, we’ve taught our tradesman that cleaning up is just as important as solving a problem.
Our staff are trained to lay down mats to protect your floor and other surfaces when attending, and they are equipped with a cleaning kit and vacuum cleaner so that all we leave behind is a job well done.
SALMON PLUMBERS ARE THE ONLY FISH IN THE SEA YOU NEED WHEN IT COMES TO PLUMBING.
Our around the clock assistance, qualified staff and dedication to customer satisfaction is what makes us a leading plumber in the Brisbane metropolitan area.
We offer a range of plumbing services to potential customer, from hot water system installation and replacement, to blocked drain or pipe resolution, to emergency plumbing assistance.
To learn more about our services, or to get high quality assistance in a pinch, give us a call on 07 3862 2600 today.