Salmon Plumbing Guarantee to ARRIVE ON TIME to your scheduled appointment.
In the rare instance that your plumber has been delayed due to unforeseen circumstances beyond our control, we promise to give you a MINIMUM 30-minutes notice of ANY change in arrival time and will offer to reschedule, if that’s more convenient for you
If we don’t give you at least 30 minutes notice in advance, we will happily give you a FREE Hour of Service on your plumbing job.
This offer is not to be used with any other offer.
Does not apply to quoted jobs.
Discounts will not be applied to overdue amounts.
Deposits
Deposits are not refundable however partial or total refunds of deposits may be made at the sole discretion of Salmon Plumbing.
Cancellations
Salmon Plumbing reserve the right to charge for lost time as a result of cancellations and or postponement made less than 2 business days from the scheduled appointment time.
Warranties
Salmon Plumbing offers a 6 and half year warranty as per the Queensland Building & Construction Commission (QBCC).
When the excitement of planning your new bathroom renovation in Brisbane is in full swing, tiles, taps, and vanity choices are the height of your attention. Leaving the boring choices of pipes, hoses, and hardware to your plumber might seem reasonable, but how do you know they are current with the latest standards? Your recent renovation and your entire home could also be at risk. Learn how to identify these non-compliant additions to your wet areas.
What is a flexible hose assembly and what does it do?
Flexible hose assemblies are rubber or PEX pipes covered with stainless steel braiding. They are used to attach domestic plumbing fixtures to the main water and require a flexible arrangement due to space, movement, or aesthetics.
Any toilet, shower, sink, washing machine, refrigerator, dishwasher, or hot water service system that attaches to the water supply will have a flexible hose assembly. As they are usually positioned between the main water supply and before on/off taps, when they fail, the fallout can be catastrophic. In fact, when a hose bursts, the flooding damage can quickly rack up tens of thousands of dollars in damage.
Why are flexible hose assemblies under the spotlight?
The sale of non-compliant flexible hose assemblies has raised concerns in Australia.
Flexible hose assemblies must meet Australian standards as stated in AS3718:2021 and AS3499:2022. Any hoses that do not meet these strict Australian standards are not legally allowed to be sold or installed in Queensland under the Plumbing and Drainage Act and Non-Conforming Building Products Legislation.
Five to ten years is the general life span for compliant hoses. Checking these regularly should be part of your home maintenance routine.
How do I know if my installed flexible hose assemblies are compliant?
To determine whether a flexible hose assembly is compliant, you can search by brand make and model on the Watermark Product Database. If the hose is not listed, this indicates the product does not meet Australian standards. Alternatively, the hose may have been compliant when installed but no longer meets today’s higher standards.
Safeguard your home against substandard flexible hose assemblies
If you are concerned about your home’s standard or flex hoses, get them checked out by the Salmon Plumbing team. Headed up by John Salmon, a council member of MPAQ (Master Plumbers Association of Queensland), you can be reassured that we’ll conduct a thorough compliance check and replace hoses that don’t meet current standards.
