Salmon Plumbing Guarantee to ARRIVE ON TIME to your scheduled appointment.
In the rare instance that your plumber has been delayed due to unforeseen circumstances beyond our control, we promise to give you a MINIMUM 30-minutes notice of ANY change in arrival time and will offer to reschedule, if that’s more convenient for you
If we don’t give you at least 30 minutes notice in advance, we will happily give you a FREE Hour of Service on your plumbing job.
This offer is not to be used with any other offer.
Does not apply to quoted jobs.
Discounts will not be applied to overdue amounts.
Deposits
Deposits are not refundable however partial or total refunds of deposits may be made at the sole discretion of Salmon Plumbing.
Cancellations
Salmon Plumbing reserve the right to charge for lost time as a result of cancellations and or postponement made less than 2 business days from the scheduled appointment time.
Warranties
Salmon Plumbing offers a 6 and half year warranty as per the Queensland Building & Construction Commission (QBCC).
You’ve been dreaming of crisp, cool water to dive into on a hot Brisbane day and seeing the first clumps of turf lifted in your backyard was so exciting! So what could turn this dream into a nightmare of sludge and horrendous smells?
Your pool installer just dug up the sewer line on your property.
No one wants to experience this trauma-inducing event; however, it’s more common than you think. There are many reasons a sewer pipe can be broken – and a lack of due diligence in determining where sewer lines are BEFORE breaking ground for a new pool installation is one of them. But don’t waste time trying to figure out who’s to blame or you’ll be up to your neck in it! You need to act FAST. Here’s what you need to know.
What NOT To Do When You Have a Burst Sewer Line
Considering DIY repairs? Please don’t! Stay as far away from the leak as possible. If the smell isn’t enough to deter you, remember that sewerage is a biohazard. The hidden danger of disease-causing pathogens that can be airborne is a real risk and not one worth taking by attempting a DIY repair.
The quicker you can get a burst sewer line under control, the better. An emergency plumber is ready to respond to your crappy dilemma with fully equipped trucks – and all the necessary qualifications and licenses. Only a licensed plumber is legally permitted to work on plumbing and you want to be sure that any repairs are covered by your plumber’s insurance.
Until the plumbers arrive, avoid using water within the home to reduce pressure on the damaged sewerage line. This includes toilets, showers, the washing machine, the dishwasher and anything else linked to your plumbing system. Every drop of water you use inside your house is going to flow down that house drain and potentially pour into the pool excavation via the broken sewerage pipe.
What If My Sewer Line Is Damaged After 5pm?
Don’t panic! Our emergency plumbers are on call 24/7. We’ll assess your emergency and send a plumber out as soon as possible.
Upon arrival, our highly trained plumbers work as quickly as possible, locating the whole sewerage line, assessing the obvious damage, and identifying possible underlying causes. Our trucks are equipped with advanced technology to get the issue identified and rectified as soon as possible. The aim is to repair the damage as soon as possible and have your pool installer back to work. Within a few hours, we aim to return your dreams to hues of blue, not brown.
Got a problem with your sewer line? You need the plumbers Brisbane trusts to get them out of the proverbial! Call Salmon Plumbing now on 3862 2600 – we’re on call 24/7.
