Salmon Plumbing Guarantee to ARRIVE ON TIME to your scheduled appointment.
In the rare instance that your plumber has been delayed due to unforeseen circumstances beyond our control, we promise to give you a MINIMUM 30-minutes notice of ANY change in arrival time and will offer to reschedule, if that’s more convenient for you
If we don’t give you at least 30 minutes notice in advance, we will happily give you a FREE Hour of Service on your plumbing job.
This offer is not to be used with any other offer.
Does not apply to quoted jobs.
Discounts will not be applied to overdue amounts.
Deposits
Deposits are not refundable however partial or total refunds of deposits may be made at the sole discretion of Salmon Plumbing.
Cancellations
Salmon Plumbing reserve the right to charge for lost time as a result of cancellations and or postponement made less than 2 business days from the scheduled appointment time.
Warranties
Salmon Plumbing offers a 6 and half year warranty as per the Queensland Building & Construction Commission (QBCC).
There
has been quite a lot of media attention on flexible hose connections and the
damage they have been causing to homes when they burst. The media attention is
warranted because the costs and inconvenience when facing this plumbing issue
can be frustrating for home owners.
Every
home in Brisbane will have a flexible hose connection somewhere. Most commonly
they are found:
Under the kitchen sink to connect the sink mixer tap
Under the vanity cupboard to connect the basin mixer tap
Under the toilet cistern, connecting the cistern to the stop
tap
Inside a toilet cistern if the water is fed through the top
Flexible
hoses are a convenient way to connect water from tap to water supply, but they do have a lifespan of approximately 10 years. It is recommended that they be changed every 5 years
Sadly,
too many of these flexible hose connectors aren’t being regularly checked for
rust or unravelling of threads. Any type of deterioration to the hose should
warrant an immediate call to Salmon Plumbing, for a replacement.
While
the damage can be covered by insurance, it’s an inconvenient cost of time and
money (often an excess has to be paid) to rectify the damage caused.
Tips for Checking Your Flexible Hose Connections
Here are some tips on checking your flexible hose connections.
1. Check the flexible hose connections every time you receive your water bill
Water bills usually come every quarter of the year. When the bill comes in the mail, make it a habit to check the hoses.
2. Get rusty or unthreaded hose connectors replaced asap
If you notice any deterioration to your flexible hoses, call Salmon Plumbing to replace them with burst proof flexi hoses or copper.
3. Have stop taps installed on every hose connection
Stop taps should be installed at each fixture in the home to ensure the water can be easily isolated in case of an emergency. If you get your flexible hoses replaced, ask for stop taps to be installed as well.
4. Turn water off to your home when you go away
Before you go on your holidays, be sure to turn the water off
to your home. This can prevent any unwanted internal flood surprises when you
arrive back home. Water is such a precious resource, and your water bill will
be significant if a hose bursts while you’re away.
If
you are planning to go away this Christmas, be sure to get your hoses checked
and replaced by Salmon Plumbing. The replacement alone will give you peace of
mind and it will avoid a costly renovation which could have been prevented.
